One of the times when I can go crazy is when AZ and I shop for sarees as
gifts. And that too, especially at my all-time favourite saree place at Jewel
Palace. I just love buying sarees here (and am a really happy shopper when I have to buy several at one time).
The sarees there may actually be not that different. But what really
makes me return to that one and only place over and over again is the atmosphere
at their second level – once I am there, I am just given a space to patiently
choose and mull over the saree designs that the service staff bring down from
the shelves, according to my multiple requests on colours and prices.
And since whenever we decide to send sarees as gifts, we always have a
good number to buy (for AZ’s aunties and their daughters included), this kind
of service really pleases me.
But for the first time, I was disappointed. We headed out early enough,
at about 11-ish as we wanted to avoid the Sunday crowd. When we made our way to
the second level, the service staff first enquired about the place the people
we were buying the sarees were from. Once AZ replied, he told us that the
sarees that the womenfolk at that place wear are at the second level.
I was a little confused, cos I have never heard that before in all the
times that I have been there – and to buy sarees for the same people from the
same place.
He even went on to explain that he was concerned that our money would be
wasted if they didn’t like what we bought. AZ smiled at me and said we should
just head to the first level.
We did. And after we bought some and were walking to our next point, I
was quick to rant with AZ on my disappointment. He smiled again. And then he
explained why that man actually behaved that way. It was only around 11 am and
the shop has just opened for business – which means he was probably arranging
his items and taking stock (AZ said this
is the practice always).
But I was still disappointed! So much for moving towards a service-driven
culture here. But it is still my favourite saree place. Just one ‘lazy’ staff
and just one incident out of the many nice experiences should not change my
opinion of Jewel Palace so quickly, should it?
With that, here are some shots of some of the sarees we boughts and
other gifts for Father-in-Law. There were a couple of other selections that we didn’t have time
to take photos of. AZ sent them off to the brother whom I have mentioned about here,
immediately after sending me home that afternoon (as he was leaving that
evening and in-laws were returning soon too).
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